(888) 688-9919Ask Jeannie to reach outCalifornia licensed me in August 2026 (license 4524185), and I've been a Licensed Insurance Agent since 2009. We can sort out your Medicare by phone or Google Meet, including California's yearly birthday window for Medigap. Look me up on the state's search, then set up a call.
We do not offer every plan available in your area. Currently we represent 14 organizations which offer 52 products in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048, 24 hours a day/7 days a week
I live in Florida, so California licenses me as a non-resident, and the California record says so: Non-resident. Both lines on it, Life and Accident & Health or Sickness, were issued August 25, 2026, and the record lists no orders or disciplinary actions.
Open the California Department of Insurance individual name search.
Enter Pond as the last name and Jeannie as the first name, then search. The record lists my middle name, Compton.
Open license 4524185 and check its two lines, Life and Accident & Health or Sickness, and that both show as active.
California lists two lines on my license: Life, and Accident & Health or Sickness. Together that means health and life coverage.
How that coverage works
These explain how each kind of coverage works in general. They don't list which plans are sold in your area.
Your State Health Insurance Assistance Program isn't connected to any insurance company or health plan. That makes it a good place to double-check anything an agent tells you, me included.
State Health Insurance Assistance Program
1-800-434-0222to find the HICAP office for your county
In California the State Health Insurance Assistance Program is HICAP, from the California Department of Aging. It gives confidential one-on-one help with Medicare, long-term care insurance and other health insurance questions, including appeals, for people 65 or older and for people under 65 with Medicare because of a disability.
HICAP's pageCalifornia's insurance regulator
1-800-927-43571-800-927-HELP, TTY 1-800-482-4833
The department regulates Medicare Supplement policies in California and helps with complaints about premium rates, claims handling and problems with agents or companies. Its Consumer Hotline answers questions or helps you file a complaint, and it runs the search where you can look me up.
The department's Getting Help pageYour Medigap Open Enrollment Period lasts six months and starts the first month you have Medicare Part B and you're 65 or older. During it you can buy any Medigap policy sold in your state, and the insurance company can't deny you coverage because of pre-existing health problems. It doesn't repeat every year.
California law sets the same six months, starting the first month you're 65 or older and enrolled in Part B. If you have Medicare because of a disability, it gives you six months of open enrollment after you enroll in Part B.
California adds a yearly window of its own. If you have a Medigap policy, you get an open enrollment period of at least 60 days every year, starting on your birthday. In it you can buy any Medigap policy with the same or fewer benefits than the one you have, and the insurer can't turn you down or charge you more because of your health. Your insurer has to tell you about this right 30 to 60 days before the window opens.
California Insurance Code 10192.11We do not offer every plan available in your area. Currently we represent 14 organizations which offer 52 products in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048, 24 hours a day/7 days a week
Yes. The California Department of Insurance lists me, Jeannie Pond, with non-resident license 4524185, Life and Accident & Health or Sickness, issued August 25, 2026 and active through August 31, 2028, with no orders or disciplinary actions listed. Checked October 5, 2026.
If you have a Medigap policy, California law gives you an open enrollment period of at least 60 days every year, starting on your birthday. In it you can buy any Medigap policy with the same or fewer benefits, and the insurer can't turn you down or charge you more because of your health (California Insurance Code 10192.11). Your insurer has to tell you about it 30 to 60 days before the window opens.
HICAP, from the California Department of Aging, at 1-800-434-0222. State Health Insurance Assistance Programs aren't connected to any insurance company or health plan.
Call the California Department of Insurance Consumer Hotline at 1-800-927-4357 (TTY 1-800-482-4833). It answers insurance questions and helps you file a complaint about an insurance company or agent.
Send me a note or give me a call. First I'll make sure my license covers where you live, then I'll answer your questions.
Jeannie Pond, Licensed Insurance Agent, NPN 8940178, licensed since 2009.
We do not offer every plan available in your area. Currently we represent 14 organizations which offer 52 products in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048, 24 hours a day/7 days a week