Social Security for Lakeland
Social Security office, Lakeland
550 Commerce Dr, Lakeland, FL 33813
For ZIP 33801, Social Security's office locator lists it first.
See it on ssa.govAreas I serve
A Lakeland Medicare agent who lives here too
I'm Jeannie Pond, a Licensed Insurance Agent since 2009. Bring me your doctors, your prescriptions and your budget, and we'll compare your Medicare choices side by side. We can meet in person by appointment here in Polk County, or talk it through by phone or Google Meet.
We do not offer every plan available in your area. Currently we represent 14 organizations which offer 52 products in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048, 24 hours a day/7 days a week
Looking for a Medicare agent in Lakeland? I'm Jeannie Pond, NPN 8940178, and Lakeland is home. I help people compare Medicare Advantage, Medigap and Part D plans sold in Polk County, face to face by appointment or by phone or Google Meet. Social Security's Lakeland office is on Commerce Drive, SHINE gives unbiased help on the phone, and Lakeland Regional is the hospital to look up in any plan you consider.
I'm Jeannie Pond, and Lakeland is home. I've been a Licensed Insurance Agent since 2009, and as a Medicare agent I help people here compare Medicare Advantage, Medigap and Part D drug plans in plain words, whether we sit down together by appointment or talk on the phone or a video call. We start with your doctors, your prescriptions and your budget, then look at what's sold in Polk County.
Communities around LakelandLakeland HighlandsHighland CityKathleenMedullaMulberry
How many Lakeland residents are 65 or older
- 25,793Lakeland residents 65 and olderCensus Bureau, ACS 2020-2024 (S0101), margin of error 1,200
- 21.5%of Lakeland is 65 or olderCensus Bureau, ACS 2020-2024 (S0101)
- 68.5%of Polk County's Medicare enrollees in Medicare Advantage or another private planCMS Medicare Monthly Enrollment, June 2026
- 7,896veterans living in LakelandCensus Bureau QuickFacts
The Census Bureau figures for Lakeland are survey estimates: table and margin of error sit under each number.
Four things to sort out before choosing a Lakeland plan
Check Lakeland Regional in the plan's network
Lakeland Regional Medical Center on Lakeland Hills Boulevard is the hospital CMS Care Compare lists in town. A Medicare Advantage plan may need you to use doctors and other providers in its network for non-emergency care, Medicare.gov explains, so we look the hospital and your doctors up in each plan's own directory before you choose.
Social Security is on Commerce Drive
Signing up for Part A and Part B runs through Social Security. When I searched ZIP 33801 on Social Security's office locator, it listed the office at 550 Commerce Dr first. A lot can also be done online with a my Social Security account, without a trip to the office.
Polk leans toward private Medicare plans
In June 2026, 68.5% of Polk County's Medicare enrollees were in Medicare Advantage or another private health plan, according to CMS monthly enrollment data, compared with 57.1% across Florida. Popular isn't the same as right for you, so we still put that option next to Original Medicare with a Medigap policy.
Lakeland veterans: bring your VA details
The Census Bureau's QuickFacts counts 7,896 veterans living in Lakeland. Medicare.gov lists VA coverage with TRICARE and FEHB as other drug coverage you may already have, so tell me what you get through the VA and we'll see how it fits with Part D before you buy anything.
Lakeland's Social Security office and hospital
Government sources list these for Lakeland. I'm not affiliated with any of them.
Hospital to check
Lakeland Regional Medical Center
CMS Care Compare lists it in Lakeland. Before you pick a plan, look for it in that plan's own provider directory.
Free counseling for Lakeland
SHINE
1-800-963-5337TTY 1-800-955-8770
Serving Health Insurance Needs of Elders: specially trained volunteers who answer Medicare questions one on one. In Polk it's offered with the Senior Connection Center, and it isn't connected to any insurance company.
SHINE's websiteTurning 65, or rechecking your plan each fall
If you're turning 65, my turning 65 guide lays out the order of things: Social Security, then Part B, then your plan. When you're ready, we'll set Medicare Advantage plans and Medigap policies side by side.
Already on a plan? Each fall we can check your prescriptions against next year's Part D drug list and look up whether Lakeland Regional and your doctors are in next year's network.
We do not offer every plan available in your area. Currently we represent 14 organizations which offer 52 products in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048, 24 hours a day/7 days a week
Lakeland Medicare questions, answered
Is there a Medicare office in Lakeland?
For Medicare itself, call 1-800-MEDICARE (1-800-633-4227) or use Medicare.gov. Signing up for Part A and Part B goes through Social Security, and its Lakeland office is at 550 Commerce Dr. For an agent to compare plans with, that's what I do, in person by appointment around Lakeland or by phone or Google Meet.
Do I need a Medicare agent who lives in Lakeland?
You need one licensed in Florida who takes the time to check your doctors and drugs. I happen to live here, so we can meet in person by appointment, or do the work by phone or Google Meet if that's easier for you.
Who else can help me with Medicare in Polk County?
SHINE, at 1-800-963-5337 (TTY 1-800-955-8770). It's offered by the Florida Department of Elder Affairs and your local Area Agency on Aging, which for Polk is the Senior Connection Center, and it isn't connected to any insurance company. It's a good place to double-check anything I tell you.
Let's compare your Polk County plans
Send me a note or give me a call. I'll ask about your doctors and prescriptions, then we'll compare the plans offered in Polk County, side by side.
Jeannie Pond, Licensed Insurance Agent, NPN 8940178, licensed since 2009, based in Lakeland.
We do not offer every plan available in your area. Currently we represent 14 organizations which offer 52 products in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048, 24 hours a day/7 days a week